Secret Directory and Practices: Concerns Rise for Brain-Injured Individuals in Connecticut Medicaid

In a world where transparency and accountability are becoming increasingly important, concerns are growing about the rights of brain-injured individuals in Connecticut who rely on federally funded programs for their care.

Disturbing news has recently emerged regarding the Approved Provider Directory and Connecticut care management referral processes of federally funded waivers.

According to Marihonor Flagg, a representative from ACR Allied Community Resources, the approved provider directory is not available for public view, citing a directive from the Department of Social Services DSS.

ABI Resources states, "This lack of transparency is extremely concerning and raises questions about the quality and reliability of the information contained in the directory, as well as, past and current Care Management referral practices of federally funded services to Medicaid agency providers."

Furthermore, Flagg states that "there is no link to the Provider Directory that Allied produces and maintains."

ABI resources states, this adds to the confusion and uncertainty surrounding this issue. This lack of access to vital information could potentially have serious consequences for individuals and families in need of assistance from Medicaid programs. Why would a Medicaid agency provider directory list be hidden from the public?

ABI Resources recently contacted the state's Department of Social Services DSS and the Community Options Unit COU in an effort to obtain clarity on these concerns. Jennifer Cavallaro, the Social Services Program Division Director for the Division of Health Services Community Options Unit;

Amy Dumont, LCSW, the Social Services Program Manager;

Elizabeth Orejuela, the Community Nurse Coordinator, and

Michael Slitt, Staff Attorney at the Connecticut Department of Social Services, have been contacted, but as of now, a clear response has yet to be provided.

ABI Resources has taken steps to address these concerns by reaching out to the federal government for assistance. Specifically, the organization has requested an investigation into management practices and has requested more detailed information about the programs, including the total number of program-approved agency providers, the entity responsible for managing and updating the approved provider directory list, information about public access to this list and Care Management referral practices of federal program agency providers. ABI Resources' requests for information have been made in accordance with the Freedom of Information Act (FOIA).

ABI Resources remains committed to steadfast advocacy for the rights of individuals with disabilities. We are dedicated to staying informed and up-to-date on the latest developments, and we pledge to keep you informed as we receive new information.

This article sheds light on the concerns surrounding the lack of transparency and accountability in Connecticut's federally funded programs.

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